Super8 Games LLC

Terms of Service & Privacy Policy

Introduction

Super8 Games LLC ("Super8" or "we," "us," "our") is a technology company that designs and develops mobile games. This Privacy Policy aims to explain how and why we gather, store, share, and use your personal data in compliance with the laws of the countries where we operate.

Scope of this Privacy Policy

This Privacy Policy applies to our websites, mobile applications, marketing and advertising activities on all platforms, and other services we may provide from time to time (collectively, the "Services").

Data Controller

Super8 is the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Privacy Policy, your personal data will be processed to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services.

Collection of Information

Personal Data Collected Directly from You

Super8 processes your personal data to provide the Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:

Customer Support Information: When you interact with us via our customer support provider, we ask you to provide your username, email, and any information you choose to provide to allow us to assist you, such as Game ID, team/club name, device brand and model, advertising ID, transaction records, or device language.
Game Usage Information: When you play the Games, we may ask you to choose a username. Feedback and Ratings: Any feedback and ratings you provide relating to our Services.

We use this data to provide and optimize our games and Services, customize in-game offers, and verify purchases. We may also use it for other purposes set out in this Privacy Policy.

Information We Collect Automatically Through the Services

We collect several types of information for various purposes to provide and improve our Services, including:

Log Information: We log information about your use of the Services, including the type of device you use, the features you use, access times, and your location based on your Internet Protocol ("IP") address.
Device Information: We collect information about the device you use to access the Services, including the device manufacturer, device model, device's OS, time zone of device, and language of device.
Device Identifiers: We collect online identifiers of the device you use to access the Services, including IDFA, Google Ads ID, Google Play Account ID.
Usage Information: We collect information relating to your use of the Services, including your game progress, scores, achievements, and interactions with other players.
Consumption Information: We collect information about your consumption habits relating to your use of the Services, including purchases you make with both virtual and real currencies and the reception of virtual goods in-game.

Information We Collect from Third-Parties

If you log into the Services using a third-party site or platform such as Facebook, Apple Game Center, or Google Sign-In, we access information about you from that site or platform, such as your screen name, profile information, and friend lists, in accordance with the authorization procedures determined by such third-party site or platform provided that you have given the third-party site in question such consent.
You can learn more about how such third-party sites or platforms process your personal data in their relevant privacy policies:

Facebook: Facebook Privacy Policy
Apple Game Center: Apple Game Center Privacy Policy
Google Play Games: Google Play Games Privacy Policy

If you log into the Services using a third-party site or platform, you represent and warrant that your access and use of such features in connection with the Services will comply with the applicable terms and policies of such site or platform, and that you are over the minimum age limit prescribed for such third-party site or platform by the legislation in the individual jurisdictions.

Use of Information - Purpose and Legal Basis

We use information about you for the following purposes in accordance with the legal bases for each type of personal data as described below:

To provide and maintain the Services and the game experience
To enable us to provide our games (Services), to ensure that your purchases are activated in the games, and to provide you with player support if you need it
To enable us to optimize our Services for you and for the device that you are using, as well as to deliver customized in-game events, offers, and promotions
To communicate with you regarding App-related information, including confirmations, technical notices, updates, security alerts, and support and administrative messages
To personalize and improve the Services and provide tailored content and features
To respond to your comments and inquiries and provide customer support services
To gather analysis or valuable information so that we can improve our Services
To monitor and analyze trends, usage, and activities in connection with the Services
To detect, prevent and address technical issues and bugs
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
To enable players to communicate with each other in games or on our social media accounts
To serve advertising
To provide and deliver the products and services you request and send you related information

We only process your information to the extent necessary to achieve the purposes for which the information has been collected.

Storage of Information

Your information is kept for as long as necessary to provide you with the Services or otherwise fulfil the purposes as described above unless further storage is required to establish, exercise, or defend a legal claim or to comply with applicable law, including accounting rules.

Sharing of Information

We disclose information about you to the following categories of recipients based on the legal bases under Sections 6(1)(b), 6(1)(c), and 6(1)(f) of the GDPR:

Social networks: See more under "Social Sharing Features"
Third parties: If we are required to disclose your personal data by applicable law, rule, regulation, legal process, or in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Authorities: If we believe your actions are inconsistent with the spirit or language of our policies or if the disclosure is necessary to protect the rights, property, and safety of Super8 or others
Other players: To provide certain in-app features, such as leaderboards, if you log into the Services using a third-party service

Furthermore, if you have given your consent in accordance with Section 6(1)(a) of the GDPR, we share your device identifiers with advertising network companies to serve behavioural advertisements to you within the Services.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” and “Share” buttons) that let you share actions you take in the Services with other media. You must be over the minimum age limit prescribed by the legislation in the individual jurisdictions to use any social sharing features integrated into the Services. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

Children

Use of the Services is limited to users aged 13 years and above, except in the European Economic Area, where the Services are limited to users aged 16 years and above. If you accept this Privacy Policy and use the Services, you warrant you are 13 (or 16, depending on what is applicable) or older.

If you have additional questions about Super8's privacy practices related to children under the applicable minimum age, please contact us at business@super8.games

Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Push Notifications

We send push notifications or alerts to your mobile device to provide game-related information, service updates, promotional communications, and other related messages if you have agreed to such notifications. You can deactivate these notifications by changing your notification settings on your device.

Payments

We may provide paid products and/or services within our Services. In such cases, we use third-party services for payment processing (e.g., payment processors).

We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-App Payments. Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Google Play In-App Payments. Their Privacy Policy can be viewed at https://policies.google.com/privacy

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Super8 Games LLC may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT SUPER8 GAMES LLC IS NOT REQUIRED TO PROVIDE A REFUND OR ANY REASON THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL RESOURCES WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

Payments

If you are based in the EEA, Switzerland, or are a legal resident of California in the U.S., you have certain rights in relation to your Information. For Californian residents, please refer to Addendum 1 – California Privacy Rights. For EEA, United Kingdom, Switzerland, and Brazil-based users, you will find more information below on when which rights can apply. To exercise your rights email us at business@super8.games.

Access: You have the right to access information and to receive an explanation of how we use it and who we share it with. This right is not absolute. For example, we cannot reveal trade secrets or give you information about other individuals.
Erasure: You have the right to request deletion of your Information. We may need to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defense of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so, but we will let you know when this is the case. Note that where the Information is held by a third-party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
Objection and withdrawal of consent: You have the right to withdraw your consent where you previously provided such consent, or object to our processing of your Information where we process such Information based on our legitimate interests (see above under How we use your personal Information).
Portability: You have the right to receive a copy of the Information we process based on consent or contract in a structured, commonly used, and machine-readable format or to request that such Information is transferred to a third party.
Correction: You have the right to correct any Information held about you that is inaccurate.

Restriction: You have a right, in certain circumstances, to stop us from processing Information other than for storage purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on this page. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. Any new policy will be effective from the date it is published by us.

If you have any questions about this Privacy Policy, would like to learn more about why, how, and what Personal Data we use, or to request its deletion, please contact us at business@super8.games